An academic UX-design sprint with Rachael Forster
and Grace Lee
for the Chicago Transit Authority, the operator of mass transit in Chicago and surrounding suburbs, which includes the trains of the Chicago "L" and bus service. Tools included Sketch, Axure, InVision, and Photoshop.
The challenge: How might we help CTA commuters identify delays and slowdowns, find alternative routes, and through transparency offer flexible solutions?
Our solution: We designed a mobile app that sends commuters customized notifications about relevant delays as early as possible to allow for meaningful alterations.